AI Credits
AI features in RAMSdoc use a credit system. Each plan includes a monthly credit allowance, and each AI action costs a set number of credits.
Credit costs per feature
Section titled “Credit costs per feature”| Feature | Credits | Description |
|---|---|---|
| Write a draft document | 5 | A full RAMS from a description of the job. The AI assessment then runs on the draft and costs 1 more. |
| Import a RAMS from PDF or Word | 3 | Turn an existing RAMS into a RAMSdoc draft |
| Check a project for clashing documents | 3 | Interface risks between the RAMS on a project |
| SSIP pack | 3 | Build a pack for CHAS, SafeContractor or Constructionline |
| Method statement generation | 3 | Generate step-by-step safe working procedures |
| Suggest hazards | 2 | Find hazards you may have missed |
| COSHH assessment generation | 2 | Generate a COSHH assessment for a substance |
| Toolbox talk generation | 2 | Create a site briefing from a RAMS |
| What-if scenario | 2 | See how a change affects the risks |
| Incident analysis | 2 | Analyse an incident against the linked RAMS |
| Translation | 2 | Translate a toolbox talk into another language |
| AI assessment | 1 | A score out of 100 and a list of what is missing |
| AI check on a contractor’s submission | 1 | Paid by the organisation that runs it |
| Questions before a draft | 1 | Follow-up questions about the job you described |
| Rewrite a section | 1 | Improve the clarity or completeness of a section |
| Investigation pack | Free | The document, sign-offs, permits, incidents and activity log on one page |
Monthly allowances by plan
Section titled “Monthly allowances by plan”| Plan | Monthly credits | About how many AI drafts |
|---|---|---|
| Starter | 150 | 25 |
| Pro | 500 | 83 |
| Team | 1,500 | 250 |
| Enterprise | Agreed with you |
A draft here means 6 credits: 5 for the draft and 1 for the AI assessment that runs on it. The 14-day trial has 100 credits. The free Contractor account has 20 credits in total, which do not refill.
Credits reset on your billing date each month. Unused credits do not roll over to the next month.
Checking your credit balance
Section titled “Checking your credit balance”You can see your remaining credits in two places:
- Dashboard — the AI credits card shows your remaining balance and usage this month
- Settings > Plan and credits — shows your allowance, usage history, and billing date
[Screenshot: Dashboard AI credits card showing remaining balance and a usage bar]
How credits are consumed
Section titled “How credits are consumed”- Credits are deducted when the AI action completes, not when you request it.
- If an AI action fails (e.g. due to a network error), no credits are deducted.
- Each team member uses credits from the organisation’s shared pool — credits are not per-user.
- Automatic compliance checks (after generation or on contractor submission) use credits from the document author’s organisation.
Buying additional credits
Section titled “Buying additional credits”Extra credits cost 10p each, in packs of 50, 100, 250 or 500. Only the account Owner can buy them.
- Go to Settings > Plan and credits.
- Under Buy extra AI credits, choose a pack.
- Complete the payment.
Purchased credits are added immediately and do not expire at your billing date — they carry over until used.
Managing credit usage
Section titled “Managing credit usage”Tips for using credits efficiently
Section titled “Tips for using credits efficiently”- Use section refinement (1 credit) instead of regenerating the whole document (5 credits) when you only need to improve specific sections
- Use control suggestions (1 credit) for individual hazards rather than running full hazard identification (2 credits) when you know which hazard needs better controls
- Build from templates or duplicates for repeat work instead of generating from scratch each time
- Review AI output carefully before running compliance scoring — fix obvious issues manually first so the compliance check is more useful
Monitoring team usage
Section titled “Monitoring team usage”Admins and Owners can see credit usage by team member in Settings > Plan and credits. This shows:
- Total credits used this month
- Credits used per team member
- Credits used per feature type
- Daily usage trend
This helps you identify if specific team members need training on efficient AI usage or if your plan needs upgrading.
What happens when credits run out
Section titled “What happens when credits run out”When your organisation’s credits reach zero:
- AI features are disabled until credits reset or you buy more
- Documents can still be created, edited, and approved manually
- Existing AI-generated content is not affected
- Automatic compliance checks on contractor submissions are paused
You will see a notification when your credits are running low (at 20% remaining) and when they reach zero.
Upgrading your plan
Section titled “Upgrading your plan”If you consistently run out of credits, consider upgrading your plan:
- Starter → Pro: 500 credits a month, up from 150, with no document limit
- Pro → Team: 1,500 credits a month, plus inviting contractors and project links for clients
- Team → Enterprise: an allowance agreed with you
See Plans and Pricing for full plan details, or go to Settings > Plan and credits to upgrade.