Credits & Usage
AI features in RAMSdoc consume credits from your organisation’s monthly allowance. This page covers how credits work, what they cost, and how to manage your usage.
Credit costs per feature
Section titled “Credit costs per feature”| Feature | Credits | Description |
|---|---|---|
| Write a draft document | 5 | A full RAMS from a description of the job. The AI assessment then runs on the draft and costs 1 more. |
| Import a RAMS from PDF or Word | 3 | Turn an existing RAMS into a RAMSdoc draft |
| Check a project for clashing documents | 3 | Interface risks between the RAMS on a project |
| SSIP pack | 3 | Build a pack for CHAS, SafeContractor or Constructionline |
| Method statement generation | 3 | Generate step-by-step safe working procedures |
| Suggest hazards | 2 | Find hazards you may have missed |
| COSHH assessment generation | 2 | Generate a COSHH assessment for a substance |
| Toolbox talk generation | 2 | Create a site briefing from a RAMS |
| What-if scenario | 2 | See how a change affects the risks |
| Incident analysis | 2 | Analyse an incident against the linked RAMS |
| Translation | 2 | Translate a toolbox talk into another language |
| AI assessment | 1 | A score out of 100 and a list of what is missing |
| AI check on a contractor’s submission | 1 | Paid by the organisation that runs it |
| Questions before a draft | 1 | Follow-up questions about the job you described |
| Rewrite a section | 1 | Improve the clarity or completeness of a section |
| Investigation pack | Free | The document, sign-offs, permits, incidents and activity log on one page |
Checking your balance
Section titled “Checking your balance”On the dashboard
Section titled “On the dashboard”The AI Credits card on your dashboard shows:
- Credits remaining this month
- Credits used this month
- Usage as a percentage of your allowance
- Days until reset
[Screenshot: Dashboard AI credits card showing remaining balance and usage bar]
In billing settings
Section titled “In billing settings”Go to Settings > Plan and credits for a more detailed view:
- Monthly allowance and current balance
- Daily usage trend graph
- Usage breakdown by feature type
- Usage breakdown by team member (Admins and Owners only)
- Next billing date and reset
How credits are consumed
Section titled “How credits are consumed”- Credits are deducted when the AI action completes, not when you request it
- If an AI action fails (e.g. network error), no credits are deducted
- Credits come from a shared organisation pool — they are not per-user
- Automatic compliance checks (after AI generation or on contractor submission) use credits from the document author’s organisation
Monthly reset
Section titled “Monthly reset”- Credits reset on your billing date each month
- Unused credits do not roll over — they expire at the end of each billing period
- Your billing date is the anniversary of when you started your plan
Buying additional credits
Section titled “Buying additional credits”Extra credits cost 10p each, in packs of 50, 100, 250 or 500. Only the account Owner can buy them.
- Go to Settings > Plan and credits.
- Under Buy extra AI credits, choose a pack.
- Complete the payment.
Credits from purchased packs are added immediately and do not expire at your billing date — they carry over until used.
Low credit notifications
Section titled “Low credit notifications”RAMSdoc notifies you when credits are running low:
| Threshold | Notification |
|---|---|
| 20% remaining | Dashboard banner and email to Admins/Owners |
| 0 credits | All AI features disabled. Dashboard alert. Email notification. |
When credits run out
Section titled “When credits run out”When your organisation reaches zero credits:
- AI features are disabled (generation, hazard ID, compliance scoring, etc.)
- Documents can still be created, edited, and approved manually
- Existing AI-generated content is not affected
- Automatic compliance checks on contractor submissions are paused
- Free features (smart questioning, duplicate detection, investigation packs) still work
Credits are restored when your monthly allowance resets or you purchase a credit pack.
Tips for efficient usage
Section titled “Tips for efficient usage”- Refine (1 credit) instead of regenerate (5 credits) — if most of the document is good, improve individual sections rather than starting over
- Suggest controls (1 credit) not full hazard ID (2 credits) — when you know which hazard needs better controls
- Build from templates or duplicates — for repeat work, avoid regenerating from scratch each time
- Fix obvious issues before compliance scoring — correct clear gaps manually so the compliance check is more useful and does not flag things you already know about
- Monitor team usage — if one team member is using disproportionate credits, they may benefit from training on efficient AI use