Credits & Usage

AI features in RAMSdoc consume credits from your organisation’s monthly allowance. This page covers how credits work, what they cost, and how to manage your usage.

Credit costs per feature

Feature	Credits	Description
Full document generation	5	Generate a complete RAMS from a work description
Method statement generation	3	Generate step-by-step safe working procedures
Compliance scoring	3	Score a document against UK regulations
Hazard identification	2	Find hazards you may have missed
COSHH assessment generation	2	Generate a full COSHH assessment for a substance
Toolbox talk generation	2	Create a simplified site briefing from a RAMS
What-if scenario analysis	2	Model the impact of a change on your risk profile
Control measure suggestions	1	Recommend controls for a specific hazard
Section refinement	1	Improve clarity or completeness of a section
Translation	1	Translate a toolbox talk into another language
Smart questioning	Free	Follow-up questions during AI generation
Duplicate detection	Free	Alert when a similar document exists
Investigation pack	Free	Compile HSE investigation-ready documentation

Checking your balance

On the dashboard

The AI Credits card on your dashboard shows:

Credits remaining this month
Credits used this month
Usage as a percentage of your allowance
Days until reset

[Screenshot: Dashboard AI credits card showing remaining balance and usage bar]

In billing settings

Go to Settings > Billing for a more detailed view:

Monthly allowance and current balance
Daily usage trend graph
Usage breakdown by feature type
Usage breakdown by team member (Admins and Owners only)
Next billing date and reset

How credits are consumed

Credits are deducted when the AI action completes, not when you request it
If an AI action fails (e.g. network error), no credits are deducted
Credits come from a shared organisation pool — they are not per-user
Automatic compliance checks (after AI generation or on contractor submission) use credits from the document author’s organisation

Monthly reset

Credits reset on your billing date each month
Unused credits do not roll over — they expire at the end of each billing period
Your billing date is the anniversary of when you started your plan

Buying additional credits

If you run out before your billing date, purchase additional credit packs:

Pack	Price	Credits
Small	£10	50
Medium	£30	200
Large	£60	500

To purchase:

Go to Settings > Billing.
Click Buy Credits.
Select a pack size.
Complete the payment.

Credits from purchased packs are added immediately and do not expire at your billing date — they carry over until used.

Low credit notifications

RAMSdoc notifies you when credits are running low:

Threshold	Notification
20% remaining	Dashboard banner and email to Admins/Owners
0 credits	All AI features disabled. Dashboard alert. Email notification.

When credits run out

When your organisation reaches zero credits:

AI features are disabled (generation, hazard ID, compliance scoring, etc.)
Documents can still be created, edited, and approved manually
Existing AI-generated content is not affected
Automatic compliance checks on contractor submissions are paused
Free features (smart questioning, duplicate detection, investigation packs) still work

Credits are restored when your monthly allowance resets or you purchase a credit pack.

Tips for efficient usage

Refine (1 credit) instead of regenerate (5 credits) — if most of the document is good, improve individual sections rather than starting over
Suggest controls (1 credit) not full hazard ID (2 credits) — when you know which hazard needs better controls
Build from templates or duplicates — for repeat work, avoid regenerating from scratch each time
Fix obvious issues before compliance scoring — correct clear gaps manually so the compliance check is more useful and does not flag things you already know about
Monitor team usage — if one team member is using disproportionate credits, they may benefit from training on efficient AI use